Effective Date: 13th of May 2025

Owner: Gabriele Martinelli

Your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit this site, sign up for an event, or purchase a program.

1. What We Collect

When you sign up, purchase, or interact with our content, we may collect:

– Your name

– Email address

– Phone number

– Payment details (processed securely via Stripe, Intuit or PayPal)

– Any information you choose to share with us

2. How We Use It

We use your information to:

– Send event access, reminders, and program updates

– Process your payment and confirm your order

– Provide support and answer questions

– Share occasional offers or content we believe will support your journey

– Improve your experience on our website and in our community

We will never sell or rent your personal information. Ever.

3. Financial data

Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return, or exchange products or services from our website and any related mobile apps. We store limited financial data.

Most financial data is transferred to our payment processors, STRIPE, PAYPAL, and INTUIT, and you should review these processors' Privacy Policy to determine how they use, disclose, and protect your financial data.

As a courtesy, these payment processors' Privacy Policies can be found here:

STRIPE: https://stripe.com/privacy

INTUIT: https://www.intuit.com/privacy

PAYPAL: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

4. SMS & Email Communication

NeuroAlchemy

By signing up, you agree to receive SMS or email updates related to NeuroAlchemy, including event reminders, access details, and occasional supportive content to enhance your experience.

You can cancel the SMS service at any time by texting “STOP” to the shortcode. After sending “STOP,” you’ll receive a confirmation message, and you will no longer receive SMS messages from us.

To rejoin, simply sign up again, and we’ll resume sending messages.

If you experience issues, reply “HELP” for assistance or contact us directly at [email protected].

Please note:

📱 Carriers are not responsible for delayed or undelivered messages.

📶 Message and data rates may apply. Message frequency may vary.

5. Cookies

This website uses cookies to enhance your experience and track basic usage data. You can adjust cookie settings in your browser at any time.

6. Your Rights

At any point, you can request to view, update, or delete your personal information.

Just email us at:

📧 [email protected]